HOW DO I PLACE A CUSTOM ORDER?
Select "Custom Orders" on the top menu. Please fill out the information required and give as much detail as possible. We will follow up by sending you a quote. Date/availability will be confirmed at that time as well.
CAN YOU SHIP YOUR COOKIES?
While our business remains under Illinois Cottage Food Law, we will not be shipping. We hope to ship in the future. Follow us on Social Media for updates.
HOW FAR IN ADVANCE SHOULD I PLACE MY CUSTOM COOKIE ORDER?
We require a minimum of 2 weeks notice prior to the date of pick-up. If we have time for a last minute order, there will be a 10% service charge.
DO YOU DELIVER YOUR COOKIES?
We will deliver cookies on a case by case basis. Please inquire about delivery and delivery location when placing your order. Delivery fees range from $10.00 - $20.00.
WHEN IS PAYMENT DUE?
If purchasing from a pre-order then payment is due when you place your order.
If you received an invoice, your payment is due 48 hours after the invoice is sent. Custom orders are not booked until they are paid in full.
DO YOU OFFER REFUNDS?
Refunds are provided if you cancel your cookie order within 14 business days of your scheduled pick up.
IS THERE A MINIMUM AMOUNT OF COOKIES WE NEED TO ORDER?
Yes, please see our "Pricing and Sizing" tab for more information on cookie minimums.
CAN YOU PROVIDE ALLERGEN INFORMATION?
Our vanilla sugar cookies contain milk, eggs and wheat.